Booking Policy
- To book a room you have to confirm by e-mail;
- We will give you all the information to make a deposit of 30% of the total amount within the indicated deadline;
- If you book with a special price, you have to pay all the amount in advance;
- When you do the transfer for the deposit, please send us the copy of the receipt so we will confirm you the reservation;
- If the transfer is not made within the required deadline, for any reason, the room will be automatically released and the reservation will be cancelled;
Cancellation and/or early departure
Once the deposit has been paid, in case of cancellation and/or early departure, we will applied our internal rules:
- With cancellation up to 30 days before the arrival date of the guest, we will return you the 50% of the paid deposit;
- With cancellation from the 29th day, we will keep all the deposit;
- In case of early departure for any reason, well keep all the deposit and the you must pay all the amount planned, as confirmed.